Wolf has expanded to offer a full range of services providing a true one stop shop for our customers.
The Wolf Group of Stores was originally founded as “Wolf Car Alarms”, originally founded in 1989. The business name comes from Wolf Haefele – the founder of the business.
What We Do
Telstra Business Plans & Account Reviews
GPS Tracking Solutions
Telstra Account Health Checks
Telstra Office Phone Systems
IT Technical Support and Managed Services
Business NBN Solutions
Mobile Fleet Solutions - Tablet & Mobile WiFi
OUR RETAIL MANAGEMENT TEAM
Andrea Barnes
Manager Torquay Joined the team in 2011 Email: andrea@wolfstores.com.au
Bec Ellul
Manager Gippsland Stores Joined the team in 2011 Email: bec@wolfbusiness.com.au
OUR WOLF BUSINESS CENTRE TEAM
Lisa Mackrell
Business and Corporate Account Manager Joined the team in 2009 Email: lisa@wolfbusiness.com.au
Our Senior Management & Administration Team
Shae Haefele
Dealer Principal and Director Joined the team in 2004 Email: shae@wolfstores.com.au
History
WOLF was established from a small home office, as Gippsland’s first Telstra dealer in 1989 – supplying government and corporate customers large mobile phones, that had to be installed into vehicles.
As the technology got more cost effective, and smaller – so did the popularity in devices. To keep up with this trend, a retail premise was opened in Traralgon in 1998 in the current location. Seeing a need for the growing population in West Gippsland, a retail presence was opened in 2003 in Warragul.
The Wolf Business Centre was opened in Traralgon in May 2011, offering business customers with dedicated business specialists, who go out to see customers at their premises. The expansion of the Wolf Business Centre into Cloud and IT management came early in 2014, with the employment of a full time dedicated IT technician – working in with Telstra’s expectations for their partners to be a truly one stop shop.
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Awards
Telstra Partner Customer Service Award 2023 – Warragul Store
Telstra Regional Partner of the Year 2019
Telstra Regional Partner Store of the Year 2019 (Traralgon)
Telstra Regional Partner of the Year 2018
Telstra Regional Partner Store of the Year 2018 (Traralgon)
Telstra Internet Sales Contribution Award 2010/2011
Telstra Customer Service Excellence Award 2010
